Business & Fleet Protection Plans Built for Real Operations

Lock & Road Pro Services LLC offers Business & Fleet Protection Plans designed to support organizations that rely on commercial properties and fleet vehicles to operate day-to-day. These plans bring business repair needs and fleet-related issues under a single, structured framework to simplify coordination and reduce disruption when problems arise.

Rather than managing separate providers, accounts, and rules for property and vehicle issues, Business & Fleet Protection Plans provide a more organized, authorization-based approach to eligible services across both areas — helping businesses maintain continuity while remaining subject to availability, operational capacity, and plan terms.

BUILT FOR COMMERCIAL OPERATIONS AND FLEET RELIABILITY

When Business Locations or Fleet Vehicles Go Down, Operations Are Impacted

For businesses, disruptions don’t stop at the front door or the parking lot. Issues at a commercial property or within a fleet can delay crews, interrupt schedules, and create cascading operational challenges when timing matters most.

The Business & Fleet Protection Plan is designed to help organizations address these realities by bringing business repairs and fleet-related issues under one coordinated framework — setting clear expectations around response, coordination, and cost control before diving into the specific benefits below.

Keeping Operations Moving

When issues arise at a business location or within a fleet, the impact is immediate — delayed jobs, missed appointments, and operational disruption. Business & Fleet Protection Plans are designed to support coordinated response across both facilities and vehicles when problems interrupt day-to-day operations.

One Framework for Property and Fleet Issues

Handling business repairs and fleet-related needs separately often leads to fragmented coordination and inconsistent outcomes. This plan brings both under a single structured framework, helping businesses manage requests, approvals, and service coordination more efficiently.

Clearer Cost Expectations Across Business and Fleet

Unexpected repairs and vehicle issues can quickly create cost uncertainty. By establishing defined benefits and plan-based cost protections across both business and fleet-related services, these plans help organizations plan more effectively and avoid reactive, one-off decisions.

BUILT TO SCALE WITH BUSINESS AND FLEET NEEDS

Choose the Business & Fleet Protection Plan That Fits Your Operation

Business & Fleet Protection Plans are structured to support different operating sizes, vehicle counts, and service demands. Whether managing a single location with a small fleet or coordinating multiple sites and vehicles, plan options are designed to reflect how your business operates, how critical uptime is, and how much cost predictability you want in place.

Compare plan levels to select the option that best aligns with your operational footprint, coordination needs, and budget preferences — while all services remain authorization-based and subject to plan terms and availability.

Operational Starting Point
Business & Fleet — Core icon
Business & Fleet — Core
$6,499/Year or $679/Month
This plan is structured as a 12-month program. Billing frequency does not change the plan term. Enrollment fees are non-refundable once processed.

Core Coordination for Small Operations and Light Fleets

Business & Fleet — Core is designed for business owners and fleet operators who want a structured starting point for coordinating both commercial property needs and fleet roadside situations—especially those managing a smaller operation or a light-duty fleet.

This bundle establishes foundational eligibility across business services and fleet roadside support while maintaining clear service boundaries, documented approval workflows, and Company discretion.

What’s Included

✔ Eligibility to request approved business and property services through our service coordination system
✔ Eligibility to request approved fleet roadside services through our dispatch and coordination system
✔ Standard scheduling, dispatch, and service coordination
✔ Documented request, review, and authorization process
✔ Clear scope definition and pricing confirmation prior to service authorization

Eligible Service Categories

Business / Property Services (Core Tier)
✔ General commercial handyman and facility repair requests
✔ Routine maintenance and upkeep services
✔ Lock, access, and security-related commercial services
✔ Approved interior and exterior business solutions within defined scope

Fleet / Roadside Services (Core Access Tier)
✔ Vehicle lockout assistance (non-destructive entry only)
✔ Jump start / battery assistance
✔ Flat tire change (fleet-provided spare required)
✔ Air tire inflation assistance
✔ Fuel delivery assistance (fuel cost billed separately)

Exclusions & Limitations

✖ Emergency service availability is not guaranteed
✖ Dispatch, labor, materials, parts, fuel, and consumables are billed separately
✖ Towing, vehicle recovery, or transport services are not included
✖ Major mechanical diagnosis or repair is not included
✖ Major electrical, plumbing, HVAC, or structural building services are not included unless expressly approved under a separate scope
✖ Vehicle or property conditions presenting safety or access limitations may be declined
✖ Heavy-duty, specialty, oversized, or non-standard vehicles are excluded unless expressly approved
✖ Services outside approved scope require separate review and authorization

Important Information

❓ All business and fleet roadside services are request-based and subject to review, availability, eligibility, and operational approval
❓ Enrollment does not guarantee service availability, response time, pricing outcomes, or approval
❓ Emergency and after-hours services remain subject to applicable emergency notices and policies
❓ Services are limited to defined, non-invasive, and safety-approved scopes
❓ Unused bundle benefits do not roll over and reset at the end of each enrollment year
❓ This is a service access and coordination enrollment, not insurance, a warranty, or a prepaid service contract
❓ Bundle benefits activate thirty (30) days after enrollment and payment confirmation and do not apply to services requested prior to activation

Best For

Small businesses and light fleet operators who want structured coordination, clear expectations, and predictable handling across both property and fleet roadside needs—without stepping into higher-tier bundles.

Enroll in Business & Fleet
Most Popular for Growing Fleets
Business & Fleet — Select icon
Business & Fleet — Select
$7,499/Year or $789/Month
This plan is structured as a 12-month program. Billing frequency does not change the plan term. Enrollment fees are non-refundable once processed.

Balanced Coordination for Active Businesses and Working Fleets

Business & Fleet — Select is designed for businesses and fleet operators who rely on their vehicles and facilities daily and want stronger coordination and improved cost control across both operational and roadside situations.

This bundle builds on Business & Fleet — Core by expanding business service eligibility and introducing limited fleet roadside emergency cost relief, while maintaining clear service boundaries, documented approval workflows, and Company discretion.

What’s Included

✔ Eligibility to request approved business and property services through our service coordination system
✔ Eligibility to request approved fleet roadside services through our dispatch and coordination system
✔ Standard scheduling, dispatch, and service coordination
✔ Limited fleet roadside emergency or after-hours dispatch fee reduction, when applicable
✔ Documented request, review, and authorization process
✔ Clear scope definition and pricing confirmation prior to service authorization

Eligible Service Categories

Business / Property Services (Standard Tier)
✔ Ongoing commercial maintenance and repair requests
✔ Lock, access, and security-related commercial services
✔ Approved interior and exterior business solutions within defined scope

Fleet / Roadside Services (Priority Access Tier)
✔ Vehicle lockout assistance (non-destructive entry only)
✔ Jump start / battery assistance
✔ Mobile battery diagnostics
✔ Flat tire change (fleet-provided spare required)
✔ Air tire inflation assistance
✔ Fuel delivery assistance (fuel cost billed separately)

Exclusions & Limitations

✖ Emergency service availability is not guaranteed
✖ Emergency or after-hours fee reductions apply only when expressly applicable and do not include labor, materials, fuel, or specialty services
✖ Dispatch, labor, materials, parts, fuel, and consumables are billed separately
✖ Towing, vehicle recovery, or transport services are not included
✖ Major mechanical diagnosis or repair is not included
✖ Major electrical, plumbing, HVAC, or structural building services are not included unless expressly approved under a separate scope
✖ Vehicle or property conditions presenting safety or access limitations may be declined
✖ Commercial, heavy-duty, specialty, or oversized vehicles and properties are excluded
✖ Services outside approved scope require separate review and authorization

Important Information

❓ All business and fleet roadside services are request-based and subject to review, availability, eligibility, and operational approval
❓ Enrollment does not guarantee service availability, response time, pricing outcomes, or approval
❓ Emergency and after-hours services remain subject to applicable emergency notices and policies
❓ Services are limited to defined, non-invasive, and safety-approved scopes
❓ Unused bundle benefits do not roll over and reset at the end of each enrollment year
❓ This is a service access and coordination enrollment, not insurance, a warranty, or a prepaid service contract
❓ Bundle benefits activate thirty (30) days after enrollment and payment confirmation and do not apply to services requested prior to activation

Best For

Active businesses and working fleets that want stronger coordination and more predictable handling across both property and vehicle operations—without stepping into higher-tier bundles.

Enroll in Business & Fleet
Enhanced Cost Control
Business & Fleet — Premium icon
Business & Fleet — Premium
$8,999/Year or $939/Month
This plan is structured as a 12-month program. Billing frequency does not change the plan term. Enrollment fees are non-refundable once processed.

Stronger Cost Control for High-Use Businesses and Fleet Operations

Business & Fleet — Premium is designed for businesses with higher operational demands and fleets that experience more frequent service needs and roadside events.

This bundle builds on Business & Fleet — Select by expanding business service eligibility and providing enhanced fleet roadside emergency cost relief, while maintaining strict service boundaries, documented approval workflows, and Company discretion.

What’s Included

✔ Eligibility to request approved business and property services through our service coordination system
✔ Eligibility to request approved fleet roadside services through our dispatch and coordination system
✔ Priority scheduling, dispatch, and service coordination
✔ Enhanced fleet roadside emergency or after-hours dispatch fee relief, when applicable
✔ Documented request, review, and authorization process
✔ Clear scope definition and pricing confirmation prior to service authorization

Eligible Service Categories

Business / Property Services (Enhanced Tier)
✔ Ongoing commercial maintenance and repair requests
✔ Lock, access, and security-related commercial services
✔ Expanded interior and exterior business solutions within defined scope

Fleet / Roadside Services (Enhanced Access Tier)
✔ Vehicle lockout assistance (non-destructive entry only)
✔ Jump start / battery assistance
✔ Mobile battery diagnostics
✔ Flat tire change (fleet-provided spare required)
✔ Air tire inflation assistance
✔ Fuel delivery assistance (fuel cost billed separately)

Exclusions & Limitations

✖ Emergency service availability is not guaranteed
✖ Emergency or after-hours fee relief applies only when expressly applicable and does not include labor, materials, fuel, or specialty services
✖ Dispatch, labor, materials, parts, fuel, and consumables are billed separately
✖ Towing, vehicle recovery, or transport services are not included
✖ Major mechanical diagnosis or repair is not included
✖ Major electrical, plumbing, HVAC, or structural building services are not included unless expressly approved under a separate scope
✖ Vehicle or property conditions presenting safety or access limitations may be declined
✖ Commercial, heavy-duty, specialty, or oversized vehicles and properties are excluded
✖ Services outside approved scope require separate review and authorization

Important Information

❓ All business and fleet roadside services are request-based and subject to review, availability, eligibility, and operational approval
❓ Enrollment does not guarantee service availability, response time, pricing outcomes, or approval
❓ Emergency and after-hours services remain subject to applicable emergency notices and policies
❓ Services are limited to defined, non-invasive, and safety-approved scopes
❓ Unused bundle benefits do not roll over and reset at the end of each enrollment year
❓ This is a service access and coordination enrollment, not insurance, a warranty, or a prepaid service contract
❓ Bundle benefits activate thirty (30) days after enrollment and payment confirmation and do not apply to services requested prior to activation

Best For

High-use businesses and fleet operators who want stronger coordination and meaningful cost protection across both property operations and fleet roadside needs—without stepping into the top-tier bundle.

Enroll in Business & Fleet
Maximum Operational Control
Business & Fleet — Complete icon
Business & Fleet — Complete
$10,499/Year or $1,099/Month
This plan is structured as a 12-month program. Billing frequency does not change the plan term. Enrollment fees are non-refundable once processed.

Maximum Coordination and Cost Control for Business and Fleet Operations

Business & Fleet — Complete is designed for businesses and fleet operators with high operational reliance who require the highest level of coordination, flexibility, and cost control across both commercial property needs and fleet roadside situations.

This bundle builds on Business & Fleet — Premium by offering the most expansive business service eligibility and the strongest fleet roadside emergency cost relief available, while maintaining strict service boundaries, documented approval workflows, and full Company discretion.

What’s Included

✔ Eligibility to request approved business and property services through our service coordination system
✔ Eligibility to request approved fleet roadside services through our dispatch and coordination system
✔ Priority scheduling, dispatch, and service coordination across all requests
✔ Maximum fleet roadside emergency or after-hours dispatch fee relief, when applicable
✔ Documented request, review, and authorization process
✔ Clear scope definition and pricing confirmation prior to service authorization

Eligible Service Categories

Business / Property Services (Complete Tier)
✔ Broad commercial maintenance, repair, and operational support
✔ Lock, access, and security-related commercial services
✔ Extensive interior and exterior business solutions within defined scope

Fleet / Roadside Services (Complete Access Tier)
✔ Vehicle lockout assistance (non-destructive entry only)
✔ Jump start / battery assistance
✔ Mobile battery diagnostics
✔ Flat tire change (fleet-provided spare required)
✔ Air tire inflation assistance
✔ Fuel delivery assistance (fuel cost billed separately)

Exclusions & Limitations

✖ Emergency service availability is not guaranteed
✖ Emergency or after-hours fee relief applies only when expressly applicable and does not include labor, materials, fuel, or specialty services
✖ Dispatch, labor, materials, parts, fuel, and consumables are billed separately
✖ Towing, vehicle recovery, or transport services are not included
✖ Major mechanical diagnosis or repair is not included
✖ Major electrical, plumbing, HVAC, or structural building services are not included unless expressly approved under a separate scope
✖ Vehicle or property conditions presenting safety or access limitations may be declined
✖ Commercial, heavy-duty, specialty, or oversized vehicles and properties are excluded
✖ Services outside approved scope require separate review and authorization

Important Information

❓ All business and fleet roadside services are request-based and subject to review, availability, eligibility, and operational approval
❓ Enrollment does not guarantee service availability, response time, pricing outcomes, or approval
❓ Emergency and after-hours services remain subject to applicable emergency notices and policies
❓ Services are limited to defined, non-invasive, and safety-approved scopes
❓ Unused bundle benefits do not roll over and reset at the end of each enrollment year
❓ This is a service access and coordination enrollment, not insurance, a warranty, or a prepaid service contract
❓ Bundle benefits activate thirty (30) days after enrollment and payment confirmation and do not apply to services requested prior to activation

Best For

High-reliance businesses and fleet operators who want the strongest coordination, the highest level of cost protection, and predictable handling across both facilities and fleet vehicles.

Enroll in Business & Fleet

Do Business & Fleet Protection Plans Make Sense for Your Operation?

If your business depends on physical locations, vehicles, or crews staying active, unplanned repairs and fleet issues can quickly disrupt schedules and revenue. Handling those needs separately often creates delays, inconsistent coordination, and unpredictable costs.

Business & Fleet Protection Plans are designed for organizations that want a more structured, predictable approach to managing both business repair needs and fleet-related issues — while still operating within authorization, availability, and plan terms.

Business & Fleet Protection Plans — Legal Disclaimer & Policy Notice

Business & Fleet Protection Plans are bundled membership programs designed to combine commercial repair services and fleet-related support into a single account and billing structure. These plans provide priority coordination, defined plan benefits, and cost considerations for eligible business and fleet solutions when approved. Business & Fleet Protection Plans do not guarantee service availability, dispatch, response times, pricing outcomes, or results.

Program Nature & No-Guarantee Notice

Enrollment in a Business & Fleet Protection Plan does not guarantee service availability, scheduling, response times, pricing outcomes, completion timelines, or scope approval. Business & Fleet Protection Plans do not create a duty to respond, dispatch, or perform work beyond the defined benefits of the selected plan level.

All business repair and fleet-related services are offered on an as-available, authorization-based basis and remain subject to review, scope confirmation, safety requirements, technician availability, and operational capacity.

Service Requests, Review & Authorization

All business and fleet service requests are subject to documented review, scope confirmation, property access, vehicle condition (if applicable), safety requirements, technician availability, and operational capacity at the time of scheduling or dispatch. Submission of a service request does not constitute acceptance, authorization, dispatch, or a commitment to perform work. No services will be performed without explicit authorization following review and scope approval. Lock & Road Pro Services LLC reserves the right to decline, delay, reschedule, or cancel any request at its sole discretion.

Plan Benefits & Limitations

Plan benefits may include, when applicable and as defined by the underlying business and fleet services included in the selected plan:

  • Waived service call or dispatch fees
  • Waived assessments or inspections (when applicable)
  • Reduced labor rates for eligible services
  • Limited emergency or after-hours premium reductions
  • Included service events

Benefits are limited in quantity, apply only to eligible services, and do not combine, stack, or override plan-specific limits.

Business & Fleet Protection Plans do not include:

  • Unlimited services
  • Labor hours beyond defined service events
  • Materials, parts, fuel, batteries, or consumables
  • Towing, collision services, or accident response
  • Major repairs, system replacements, or capital improvements
  • Permits, inspections, or code compliance work

Any services outside defined plan benefits require a separate quote and written authorization.

Emergency & After-Hours Services

Emergency and after-hours roadside services may be included under this plan only as expressly defined by the applicable plan level. Emergency or after-hours business, fleet, facility, or property-related services are not included and, if requested, are subject to additional fees, availability limitations, and operational review. Emergency classification and response eligibility are determined solely at the Company’s discretion based on service type, location, safety considerations, vehicle condition, and operational capacity.

Any waived or reduced emergency or after-hours premiums included in a Business & Fleet Protection Plan are capped and limited in quantity, apply only to eligible roadside services, and do not override safety requirements, access limitations, staffing constraints, vehicle condition requirements, or operational capacity. Waivers do not constitute guaranteed service, response time, or priority handling.

Billing, Charges & Financial Terms

All business and fleet services performed under a Business & Fleet Protection Plan remain billable unless explicitly waived under the applicable plan level. Charges are governed by the approved scope of work and the Company’s pricing structure in effect at the time of authorization. Enrollment in a Business & Fleet Protection Plan does not lock pricing, guarantee discounts, or override applicable fees.

Governing Policies & Legal Control

All Business & Fleet Protection Plans and any services requested or performed under these plans are governed by the following policies, which are incorporated by reference and apply collectively.

Governing Policies

  • Policies & Terms – Master Notice
  • Business & Fleet Protection Plans – Master Policy
  • Commercial Client Addendum
  • Pricing & Payment Policy
  • Emergency Services Notice
  • Roadside & Lockout Liability Notice
  • Work Order & Service Authorization Agreement

In the event of any conflict, the Policies & Terms – Master Notice controls, followed by the Business & Fleet Protection Plans – Master Policy, then the Commercial Client Addendum, and then any applicable subordinate policies and plan terms.

Applicable Business & Fleet Protection Plan Terms

Business & Fleet Protection Plan Terms (“Plan Terms”) define the plan-specific benefits, usage limits, service eligibility, exclusions, and fee considerations applicable to the selected Business or Fleet Protection Plan tier.

Plan Terms may include, but are not limited to:

  • Eligible service categories and access types
  • Usage limits, caps, or annual allowances
  • Emergency or after-hours fee considerations
  • Excluded services, conditions, or assets
  • Activation requirements and waiting periods
  • Plan duration, renewal structure, and billing cadence

Plan Terms are tier-specific and apply only to the plan in which the client is actively enrolled.

Relationship to Other Policies

Applicable Business & Fleet Protection Plan Terms:

  • Supplement, but do not replace, the Business & Fleet Protection Plans – Master Policy
  • Do not override the Commercial Client Addendum
  • Are governed by the Policies & Terms – Master Notice
  • Are subject to the Pricing & Payment Policy, Emergency Services Notice, and Work Order & Service Authorization Agreement

In the event of a conflict, the following hierarchy applies:

  1. Policies & Terms – Master Notice
  2. Business & Fleet Protection Plans – Master Policy
  3. Commercial Client Addendum
  4. Applicable Business & Fleet Protection Plan Terms

Higher-order documents control.

No Guarantee Clarification

Plan Terms provide access-based benefits only and do not guarantee:

  • Service availability or dispatch
  • Response times
  • Outcomes or completion
  • Business continuity or operational impact

All services remain subject to availability, safety, access, compliance, and operational capacity.

Acknowledgment

By enrolling in a Business or Fleet Protection Plan, the client acknowledges that:

  • Plan benefits are defined by the Applicable Business & Fleet Protection Plan Terms
  • Enrollment does not create insurance, warranty, or guaranteed service rights
  • All service requests remain subject to Company approval and governing policies